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K-PROOF® FAQ

What is K-Proof®?

K-PROOF® is the kitchen countertop made of 100% natural stone which guarantees the maximum of the hygiene and it is totally stain and water proof. It is resistant to food products (such as coffee, wine, lemon, vinegar, oil, etc) and scratches, to thermal shock and it is not subject to change of colour over time. All these features make the kitchen countertop K-PROOF® a unique product of its kind.

How the K-Proof® countertop has to be cleaned? Are there specific products for the cleaning?

For the daily cleaning of the top K-PROOF® you just have to use hot water and a microfiber cloth or a non-abrasive sponge, till the stain is totally removed, then dry the top with a soft cloth.
It is available an user guide called “K-PROOF® Care and Maintenance” which is possible to download directly in this website or at the link
K-PROOF® CARE AND MAINTENANCE
and which contains all the information needed.

Are there food products or particularly aggressive components that could affect the surface and the treatment?

It is available a user guide called “K-PROOF® Care and Maintenance” that is possible to download on this website or at the link
K-PROOF® CARE AND MAINTENANCE
 which contains all the information needed.
For any other request it’s possible to send an email to customercare@k-proof.it, our experts are at your total disposal.

What happens if I forget a stain on the top for a long time? Does the ring remain or is it still possible to clean it?

The general recommendation is to clean the top immediately after every use, in order to avoid the origin of difficult stains.

For the extraordinary cleaning of the K-PROOF® top, like stains generated by fatty or other kind of foodstuffs leftovers, Marmotex has developed K-NEAT®, the special product for the maintenance the beauty and the hygiene of the material.

In the absence of K-NEAT®, we recommend to use neutral and non-aggressive degreasing/disinfectant cleansers, treating firstly just a little part of the top to verify its real effectiveness. Leave the product for maximum 2 minutes and rinse plentifully with clean water. We also recommend to clean at first the top with hot water and a soft cloth.

Is it possible to cook directly on the top?

You can cook, knead and experiment new recipes on your K-PROOF® countertop, having a 360-degree problem-free experience.
What is important is to follow carefully all the instructions in the user guide “Care and Maintenance” that you can find in this website or at the link
K-PROOF® CARE AND MAINTENANCE
which contains all the information needed.
In our Media Gallery it’s possible to see demonstrative videos.

How much does the treatment last? Is it necessary to repeat it after a while?

Following all the instructions on our user guide “Care and Maintenance” the treatment is permanent and there is no need to repeat it after some time.
It is available a user guide called “K-PROOF® Care and Maintenance” that is possible to download on this website or at the link
K-PROOF® CARE AND MAINTENANCE
which contains all the information needed.

How can I check that my K-Proof® top is original?

You can check it on the back of the countertop, verifying that there is written “K-PROOF® MADE IN ITALY”.

Can I use knives directly on the K-Proof® top?

K-PROOF® is resistant to scratches but in order to preserve the top and your knives and for your safety we always suggest to use a cutting board.

Can I use abrasive sponges to clean the K-Proof® top?

No, as indicated in our user guide we discourage the use of abrasive sponges because the top would lose his sparkle.

K-PROOF®